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GUIDES & ANSWERS

Team members and staffing markers

Separate workforce, requested headcount and assigned contributions.

Classify your team

Open Settings → Capacity definitions. Select a member, choose Capacity classification, review Required marker total and Assigned contribution, then Save changes. Names do not automatically determine their meaning. Enable Unclassified only to hide configured members; it combines with search. Members leave the filtered list after a successful classification save.

ClassificationMeaning
Field workerReal worker; default assigned contribution 1. Active eligible workers form Total Workforce.
Office staffNot part of the field workforce; default assigned contribution 0.
Reserved requirementMarker carrying total required demand; default assigned contribution 0.
Waitlist requirementMarker carrying total waitlist demand and, in marker identification mode, waitlisted status; default contribution 0.
Informational markerOrganizational/status entry; does not itself supply requirement-marker demand; default contribution 0.
UnclassifiedMeaning and default contribution unknown; review before relying on totals.
Screenshot coming soonCapacity definitions and member editorAn annotated product screenshot will be added here.
Capacity definitions and member editor

Requested target versus assigned contribution

A marker target is the total requested headcount, not extra people beyond the assigned crew. Multiple markers of the same kind add their targets.

Assigned contribution is separately configurable per member. Explicit zero contributes nothing; blank means unknown. A marker can have contribution 0 while its demand target remains 5.

Screenshot coming soonRequired marker total and separate assigned contributionAn annotated product screenshot will be added here.
Required marker total and separate assigned contribution

Optional status labels

Visit label can add Cancelled marker or Subcontractor when that member is assigned. This is separate from capacity classification.

These labels do not cancel or edit a Jobber visit. Use Informational marker with zero contribution for a status-only record where appropriate. Unknown or unavailable assigned members remain warning conditions.

Documentation updated November 7, 2026.

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